Introducing / Korres

First of all, I order these on Lookfantastic.com - yay or nay?

It was actually an ordeal! Basically, they sent me 2 wrong/faulty items and I contacted them straight away to check how to proceed. After three days still no answer (mind you, I emailed them every 24hr) so I phoned them up (0845 number, not happy about that!) and I was asked to email the pictures of the products that required replacement. Fine, no problem at all and in fact I sent the pictures the same day.

Another three days go by and no sigh of package or reply from them, so I phoned again and FINALLY they agreed to send me the correct items.

Not sure its worth ordering again from them, to be honest - ok, I admit prices can be good (for example, I placed this order because I received a £5 off on orders of £30); also, in their favour I got to say they didn't ask me to send back anything (suppose as they don't do free returns) but if something goes wrong, its a really hassle. 

Poor, poor customer service!

What about you guys? Any bad experience with them?

Anyway, I wanted to try Korres for a while now and here's what I got:

- Milk Proteins Cleansing & Make Up Removing Wipes: nothing exciting about these wipes, good when travelling and milk proteins are renewed to be good for the skin.

- Lip Butter in Pomegranate: I read many good reviews about this one. Quite nice balm and colour is really bright, in fact so strong that you must be careful when apply and use a mirror. I really like the packaging.

 - Yoghurt mask: this mask is for normal to combination skin and it's describe as "ultra-soothing and cooling mask for long-lasting hydration and comfort to oily, yet dehydrated skin". 

This is my favourite item of the lot - it smells amazing, truly amazing and feels even better on the skin.

In the picture, you can also see the day cream of the same collection because they originally sent me the cream instead of the mask. The cream seems a bit too rich for me and its probably better for mature skin, so I will pass it over to my mum.

 

- Milk Soap for Stressed Skin: as you can tell, I like milk (and derivates) in my face products. :)

Usually, I don't use solid soap on my face but if I end up not liking these, they can also be used for the body. They come in a nice box and carving on the bar - pretty! 

Samples! always welcome, especially Dermatologica's ones.

Finally - in the same order - I bought the followings:

- Ole Henriksen's African Red Tea Foaming Cleanser: this is another hyped product in many blogs, but it has failed to impress ME for now. I've been using it for a week now and I would say my skin is 'a tad' worst; I had same breaks out on my chin which, lucky, is quiet unusual for me. I think I'll give it a rest and try it again in a few weeks. I like the foaming pump tho. 

- Murad's Blemish Spot Treatment: as just mentioned above, I don't usually get spots so I merely bought this because it was down to 2 pounds and I needed to reach the minimum amount to use my coupon. :)

It can always come in handy.